Coaching Training

Coaching, training the art of duplication

Hi Friends

This is for managers who really wish to succeed in life and grow exponentially. Not for those who feel insure, fear that the growth of their team is a potential threat. To have a strong team, become successful and achieve your goals you need to know the golden rule of duplication. Which is: read more

The Customer Experience Circle

Who matters most your employee or the customer in an customer experience oriented company

The Customer Experience Circle

Hi Friends,

I think this in one of the most important circle any organization needs to be aware of.

The customer experience circle:

If you don’t understand this circle then you would never be able to provide that level of customer experience which the customer is looking for. If you observe closely you may appreciate that the customer experience is at the hand of the touch points. Which are largely outsourced which I shared in one of my earlier post (The rise and fall of Roman empire due to outsourcing their most critical activity). read more

Restructure Organization

Restructure your organization like a mother not a father!!!

Hi friends

Does this shake you up, are you afraid, are you willing to be part of restructuring, are you scared that your job will be lost? read more

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